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Key Account Manager

Ref: AS6133100

London, UK

£45,000

  • Permanent
  • Results-Oriented Achievements
  • Efficiency Enhancements
  • Strategic Collaboration

About the candidate

With over three years of hands-on experience managing key accounts within the retail and healthcare sectors, this candidate is professionally versed in enhancing account performance and nurturing pivotal relationships to drive business growth. They bring a proven track record from a regional optical retailer where they notably increased account revenue by 20% through strategic marketing and improved product placement. At a mid-size healthcare provider, they advanced customer feedback systems, resulting in a 15% boost in client satisfaction scores. Their detailed approach and adaptability in dynamic settings have consistently improved operational targets and revenue growth.

What makes them great?

  • Results-Oriented Achievements: Achieved a 20% increase in revenue at a regional optical retailer and boosted customer satisfaction scores by 15% at a healthcare solutions provider.
  • Efficiency Enhancements: Reduced turnaround times by 30% through the optimisation of customer onboarding and account reporting processes.
  • Strategic Collaboration: Excelling in cross-functional team collaborations, enhancing service offerings and ensuring that client needs align with service delivery.

Areas of expertise

  • Account Growth and Client Retention: Skilled in expanding customer relationships to maximise value and satisfaction.
  • Operational Efficiency: Proven ability to streamline sales and account management processes to improve efficiency.
  • Data-Driven Strategy Development: Utilises data insights to inform and drive sales strategies, enhancing overall performance.