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Key Account Manager

Ref: AS1966373

Edinburgh, UK

£37,500

  • Permanent
  • Strategic Market Analysis
  • Customer Relationship Management
  • Revenue Growth

About the candidate

The candidate is an accomplished Key Account Manager with a substantial track record in business-to-business sales, predominantly within the retail and service sectors. They bring a wealth of experience in managing and enhancing relationships with key clients, resulting in impressive sales growth and improved customer satisfaction. Their analytical acumen allows them to proficiently evaluate market trends and performance metrics, crafting strategies that drive tangible growth and business improvements.

Armed with stellar communication skills, the candidate effectively inspires and influences stakeholders, ensuring alignment and forward motion on critical sales initiatives. Their approach is notably collaborative, always prioritising the delivery of top-notch customer experiences and forging long-term, profitable partnerships.

What makes them great?

  • Revenue Growth: Demonstrated ability to grow sales significantly, evidenced by a 30% year-on-year increase at a regional retail company.
  • Customer Satisfaction: Enhanced customer satisfaction scores by 25% through strategic after-sales support and meticulous relationship management.
  • Leadership and Training: Developed effective training materials that notably improved team efficiency and client retention rates at a national retailer.

Areas of expertise

  • Business Development: Proven track record in boosting B2B sales, particularly within the retail sector, by effectively identifying and pursuing new business opportunities.
  • Client Relationship Management: Skilled in nurturing and managing client relationships, ensuring high levels of satisfaction and loyalty.
  • Strategic Market Analysis: Adept at analysing market trends and performance data to pinpoint opportunities for growth and competitive advantage.