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Key Account Manager

Ref: AS2651514

London, England

£45,000

  • Permanent
  • Retail Account Growth
  • E-commerce Client Management
  • Strategic Account Planning

About the candidate

A results-driven account management professional with over five years’ experience across retail, e-commerce and distribution-led environments. They have a strong track record of managing key client relationships, building strategic account plans and using market insight to unlock growth across retail and omnichannel accounts.

They are confident working closely with buyers, category managers and wider cross-functional teams, with a clear focus on customer engagement, retention and commercial performance. Available to start in two weeks, they are now looking for a permanent opportunity where they can continue to grow accounts and identify new business opportunities.

What makes them great?

  • Proven Growth Delivery: Helped improve account performance by around 20% year-on-year through targeted account strategies and closer collaboration with retail stakeholders.
  • Commercially Focused: Contributed to an approximate 15% increase in sales across assigned accounts by identifying upsell and cross-sell opportunities.
  • Relationship-Led Approach: Supported proactive customer engagement and onboarding activity, contributing to an approximate 10% uplift in overall sales.

Areas of expertise

  • Strategic Account Management: Experienced in managing diverse retail and omnichannel account portfolios, with a focus on long-term growth, retention and client satisfaction.
  • Retail & E-commerce Growth: Strong understanding of product visibility, promotional effectiveness and market data analysis within fast-paced commercial environments.
  • Client Development: Skilled in upselling, cross-selling and presenting tailored business plans that support stronger customer relationships and improved sales performance.