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National Account Manager

Ref: AS9675740

London, UK

£38,800

  • Permanent
  • Client Relationship Specialist
  • Strategic Account Development
  • Data-Driven Strategist

About the candidate

A highly skilled National Account Manager, our candidate brings over five years of substantial expertise in account management and client relations. Specialising in sectors ranging from national security solutions to data management and IT services, they have adeptly handled high-value accounts and fostered robust client relationships. Renowned for a results-oriented approach, the individual excels in any dynamic environment, adeptly manoeuvring through complex market challenges. Demonstrating superior communication skills, they are fully equipped to work independently, especially in remote settings, nurturing long-term ties and securing client satisfaction through bespoke solutions.

Well-versed in utilising analytical methodologies to inform strategic planning, their career hallmarks include significant uplifts in client contentment and contract renewals achieved through innovative initiatives and keen data analysis. This proven track record underlines the candidate's capacity to harness opportunities for growth while maintaining stringent compliance with industry standards.

What makes them great?

  • Client Satisfaction Improvement: Proven track record in enhancing client satisfaction through strategic initiatives, which in one instance increased satisfaction by 30% within a security solutions context.
  • Revenue Growth: Effective at fostering revenue streams and achieving a 20% increase in contract renewals through focussed client communication and issue resolution.
  • Improved Operational Efficiency: Enabled a 15% rise in client satisfaction scores by optimising communication frameworks and feedback mechanisms within a regional IT firm.

Areas of expertise

  • Client Relationship Management: Experienced in nurturing durable relationships across high-value accounts, ensuring deep understanding and alignment with client needs and expectations.
  • Strategic Account Growth: Skilled in identifying and executing growth opportunities within accounts to enhance client base and account profitability.
  • Data-Driven Decision Making: Utilises robust analytic techniques to guide decisions and tailor strategies that resonate with client needs and market demands.