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National Account Manager

Ref: AS4438395

NP8, United Kingdom

£55,000

  • Permanent
  • Strategic Account Growth
  • Client Satisfaction
  • Collaborative Skills

About the candidate

A results-driven National Account Manager with a strong track record in the technology sector, this candidate has amassed over five years of experience in various client-facing roles. Known for their strategic acumen and excellent relationship-building skills, the candidate excels at recognizing opportunities for growth and executing effective account strategies. They have a meticulous attention to detail and adopt a data-driven approach, ensuring high levels of client satisfaction and successful negotiation outcomes. This professional thrives in collaborative settings and is proficient in utilizing CRM tools and Microsoft Office to enhance client interactions and reporting processes.

Their previous engagements include significant roles at mid-size technology firms, regional telecommunications providers, and national retail solutions companies where they have demonstrated an ability to significantly boost account revenue and client satisfaction scores through innovative strategies and meticulous client management.

What makes them great?

  • Revenue Growth: Achieved a 30% revenue increase within two years for a portfolio of national accounts through effective upselling and service enhancement strategies.
  • Client Satisfaction Improvement: Enhanced client satisfaction scores by 15% through the development and implementation of a comprehensive feedback system.
  • Collaborative Skills: Thrives in team-oriented environments, effectively collaborating with sales and account management teams to drive business goals.

Areas of expertise

  • Strategic Account Management: Proven ability to manage and grow national accounts, with a track record of delivering a 30% increase in revenue within two years at a mid-sized technology firm.
  • Client Relations: Skilled in maintaining high service levels and client satisfaction, evidenced by the implementation of a feedback system that improved satisfaction scores by 15% at a telecommunications provider.
  • Data Analysis and Reporting: Adept at creating detailed performance reports that support strategic decision-making, enhancing understanding of key insights and trends in account management.