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National Account Manager

Ref: AS5185597

Wrexham, Wales

£50,000

  • Permanent
  • FMCG Account Growth
  • Grocery Customer Management
  • Commercial Insight

About the candidate

A commercially focused National Account Manager with over five years’ experience across account management and customer-facing roles within the food and FMCG sector. They have built strong relationships across the UK grocery market, acting as a trusted point of contact for key accounts and shaping customer-specific plans that support growth and long-term partnerships.

They bring a practical, data-led approach to account development, using market insight and customer understanding to turn complex information into clear actions. Motivated, resilient and organised, they are well suited to fast-paced environments where strong communication, attention to detail and cross-functional collaboration are key.

What makes them great?

  • Delivered sales growth: Supported customer-specific business plans that achieved a 20% increase in sales volume over a 12-month period.
  • Improved customer retention: Built strategic client relationships and supported contract renewals, contributing to a 30% improvement in customer retention.
  • Strong cross-functional approach: Works closely with internal teams to align capabilities with customer requirements, supporting timely delivery, satisfaction and successful product launches.

Areas of expertise

  • National account management: Experienced in managing key grocery accounts, developing tailored business plans and maintaining strong customer relationships.
  • Commercial insight: Confident using data and market analysis to identify opportunities, support negotiations and guide customer-led initiatives.
  • FMCG and food sector experience: Background across chilled food, grocery distribution and regional food supply, with a strong understanding of customer needs in this market.