Operations Director / COO

Ref: BBBH: 523057

North West

£120,000 | £900 per day

• Permanent / Contract
• Immediately Available

About the candidate

Results-driven, commercially astute business leader with a track record of delivering operational, technological & financial excellence, driving transformative change & significant growth across various industries, brands and markets in fast-paced B2B and B2C environments.
A strategic problem-solver with expertise in operational leadership, project delivery, and budget management. Meticulous planner with discipline and a deep understanding of operational dynamics, process optimisation, and technological transformation. Possess excellent leadership skills with a history of fostering team development and cultivating cross-functional partnerships.

What makes them great?

• •    Successfully orchestrated the flawless assimilation of a new Warehouse Management System, attaining team utilisation exceeding 90%, a 99.6% picking accuracy, and 99.7% stock accuracy, leading to yearly savings surpassing £700k and an ROI achieved in under 6 months.
  •    Spearheaded a comprehensive operational transformation, propelling sales from £32M to £104M over a 6-year period, featuring the design and execution of a state-of-the-art semi-automated 220,000 Sq. Ft Distribution Centre valued at £10M+. Optimised operations to handle 75,000 live SKUs, process 4,000 daily orders, manage 30,000+ picking lines (achieving 99.5% accuracy), and guarantee next-day delivery.
  •    Nurtured and empowered Customer Service, Warehouse Operations, Finance and Technology teams, cultivating stability, bolstering resilience, enriching knowledge, and fostering a positive team culture, thus contributing to people transformation and enhancing employee engagement.

Areas of expertise

• •    Strong history of orchestrating transformative change in personnel, processes, and technology, focusing on operational development, scalability, and efficiency.
  •    Analytical thinker with comprehensive intralogistics expertise. Expertise in supply chains, warehouse practices, continuous improvement, and internal relationship-building
  •    Exceptional commercial acumen, financial knowledge, and expertise in operational, processes, systems & KPI’s.