We're aware of a global phishing scam impersonating employees via email, WhatsApp and Telegram, but no Cast UK systems have been breached.
Find out how to protect yourself here.
View all candidates

Operations Director

Ref: AS2176374

Dorset, UK

£85,000

  • Permanent
  • Operational Efficiency
  • Client Relationship Management
  • Strategic Leadership

About the candidate

The candidate is an accomplished Operations Director with robust experience in managing and enhancing service delivery in food-led support services. With over ten years of leadership, they have consistently delivered projects and initiatives that enhance operational efficiency and stakeholder satisfaction. This professional stands out for their exceptional skills in managing complex operations across multiple locations, making significant strides in improving service standards and client retention.

They bring a hands-on, strategic approach to team management, emphasizing coaching and building a service-oriented culture. By empowering their teams, they have fostered environments where service quality thrives, directly attributing to improved operational metrics and enhanced client satisfaction. Their adeptness in navigating diverse challenges ensures that they remain a versatile leader capable of pushing for excellence in any setting.

What makes them great?

  • Leadership & Team Building: Excel in mentoring and developing managerial staff across various operational sites, fostering a culture aimed at continuous improvement.
  • Strategic Operations Management: Demonstrated ability to enhance service delivery and client satisfaction through strategic oversight and operational improvements.
  • Data-Driven Decision Making: Skilled in using data analysis to drive decisions that lead to cost savings and enhanced service delivery.

Areas of expertise

  • Operational Efficiency Enhancement: Proven track record in implementing process improvements, leading to a 20% increase in efficiency at a regional facilities management company.
  • Client Relations & Retention: Skilfully managed relationships leading to a 15% increase in contract renewals with a national catering provider.
  • Stakeholder Management: Expert in engaging with various stakeholders to align operations with strategic business goals.