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Operations Director

Ref: AS1112085

London, England

£95,000

  • Permanent
  • Consumer Goods Operations
  • Supply Chain Improvement
  • Health And Beauty Sector

About the candidate

A seasoned operations professional with over a decade of experience across the consumer goods sector, with particularly strong exposure to health, beauty, cosmetics and wellness products. They bring a practical, hands-on approach to building better operational frameworks, improving supply chain performance and supporting product launches in regulated environments.

Known for their strategic thinking, calm problem-solving style and ability to build strong cross-functional relationships, they have worked closely with supply chain, procurement, product development, regulatory, marketing and customer support teams. They would suit a growing consumer goods business looking for an operations leader who can improve processes, strengthen service levels and support sustainable growth.

What makes them great?

  • Proven Cost & Service Improvements: Implemented new inventory management systems that reduced costs by around 15% while also improving delivery timelines.
  • Strong Delivery Performance: Contributed to a 20% improvement in on-time delivery rates through better logistics coordination and supplier management.
  • Customer-Focused Operator: Championed customer support initiatives that significantly improved satisfaction scores, while keeping compliance and commercial growth front of mind.

Areas of expertise

  • Supply Chain & Logistics: Experienced in managing end-to-end supply chain activity, supplier relationships, logistics coordination and delivery performance across consumer goods environments.
  • Operational Improvement: Strong background in reviewing processes, implementing new systems and improving ways of working to support cost control, efficiency and scalability.
  • Product Development Support: Confident working across product development, regulatory and marketing teams to support compliant, well-managed launches aligned to customer and brand expectations.