Operations Manager
Ref: AS3424458
Wakefield, United Kingdom
£45,000
- Permanent
- Operational Excellence
- Strategic Leadership
- Proactive Team Builder
About the candidate
The candidate is a seasoned Operations Manager specialising in the road sweeper and waste management sectors, having worked across various levels, including supervisory and managerial roles. With a proven record of launching and leading new business verticals, they are adept at handling high-stakes operations and driving forward business initiatives. The candidate combines technical knowledge in waste management and road cleaning with a strong focus on operational efficiency and a customer-centric approach. Their leadership style promotes a positive, productive work environment coupled with a commitment to health and safety standards.
Equipped with a vibrant blend of strategic leadership and hands-on operational management, this candidate has consistently demonstrated the ability to boost productivity, enhance customer satisfaction, and maintain strict compliance with environmental guidelines. Their professional journey illustrates significant contributions to operational improvements and market expansions, marked by empowering team leaders and fostering strong team dynamics.
What makes them great?
- Strategic Initiatives: Launched a profitable new division, spearheaded market share growth by 25, and introduced operational efficiencies leading to a 15 reduction in costs.
- Customer Satisfaction: Implemented training programmes and process optimisations that resulted in a 30 improvement in customer satisfaction scores.
- Health and Safety Advocacy: Known for a proactive approach in promoting adherence to health and safety standards, creating safer work environments.
Areas of expertise
- Operational Excellence: Proficient in streamlining processes to enhance efficiency, reduce costs, and boost customer satisfaction in the waste management sector.
- Team Leadership: Skilled in coaching and nurturing talent, with a history of leading teams to exceed performance metrics in challenging environments.
- Strategic Business Development: Proven track record in developing strategic partnerships and expanding market share within the cleaning equipment rental market.