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Operations Manager

Ref: AS5273457

York, UK

£44,000

  • Permanent
  • Strategic Leadership
  • Client Engagement
  • Operational Excellence

About the candidate

The candidate is an accomplished Operations Manager with extensive experience in the food service industry, specifically within educational environments. Their career spans several strategic and leadership roles, where they have exhibited a profound ability to manage multi-site operations effectively. The candidate thrives in settings that require both operational excellence and a strong client-centric approach, making them a perfect fit for organisations with a mission-driven ethos.

With a track record of fostering highly engaged teams and driving substantial operational improvements, this candidate adds a significant value to any role they undertake. Their expertise in catering to the educational sector allows them to contribute uniquely to initiatives that enhance service offering while balancing effectiveness and cost-efficiency.

What makes them great?

  • Leadership: Demonstrated ability in leading teams to achieve excellence in service delivery and operational efficiency, evidenced by a 20% improvement in operational efficiency in their most recent role.
  • Cost Management: Successful in reducing food wastage by 15% through enhanced inventory management, contributing to sustainability and cost reduction.
  • Problem Solving: Known for a proactive approach that identifies and solves operational challenges, enhancing team productivity and service quality.

Areas of expertise

  • Multi-site Operations Management: Proven ability in overseeing operations across multiple educational sites, ensuring flawless daily service and customer satisfaction.
  • Client and Stakeholder Engagement: Skilled in building and maintaining strong, productive relationships with clients and stakeholders, often exceeding service expectations and boosting retention.
  • Financial Oversight and Efficiency Improvement: Adept at managing budgets and implementing strategic initiatives that enhance profitability and operational efficiency.