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Operations Manager

Ref: AS4213571

TW9, United Kingdom

£55,000

  • Permanent
  • Strategic Leadership
  • Operational Excellence
  • Customer Experience

About the candidate

An Operations Manager with an extensive background in the food retail and hospitality sectors, this candidate combines a strategic mindset with a people-first approach. Skilled in leading teams towards operational excellence, they have a proven track record of enhancing customer experience and driving sales growth across regional settings. Their proficiency in nurturing talent and fostering a positive work culture has made significant contributions to team dynamics and staff retention, especially in fast-paced environments.

Key career highlights include managing operations for a chain of bakeries, where they led initiatives that resulted in a 15% growth in sales and high employee engagement. Moreover, as an Assistant Operations Manager, they boosted store productivity by 20% through strategic process improvements and robust training programmes. This candidate is known for their excellent communication skills and ability to adapt to shifting demands, making them a strong leader in challenging settings.

What makes them great?

  • Business Impact: Directly contributed to a 15% increase in sales at a regional bakery chain through strategic operational improvements.
  • Efficiency Improvements: Implemented training that increased productivity by 20% in a mid-size food retail environment.
  • Change Management: Adept at navigating change, improving team performance and customer service in fast-paced, demanding environments.

Areas of expertise

  • Team Leadership and Development: Proven ability to inspire and guide teams, leading to high staff retention and enhanced productivity across multiple roles.
  • Operations Excellence: Expert in streamlining processes to boost performance and customer satisfaction, with significant experience in launching new stores and handling operational setups.
  • Strategic Planning and Execution: Skilled at developing and implementing strategies that align with business objectives, driving operational efficiency and revenue growth.