Operations Manager
Ref: AS9887774
Edinburgh, Scotland
£46,500
- Permanent
- Strategic Process Improvement
- Customer Relationship Management
- Regulatory Compliance
About the candidate
The candidate is an accomplished Operations Manager specialising in logistics and fleet management across various scales of operations, from local to national contexts. With over eight years in the field, they bring a wealth of experience in enhancing operational efficiencies, team management, and customer experience. They're particularly strong in adapting to dynamic environments and always strive to improve processes to meet and exceed operational challenges.
Known for a hands-on approach combined with innovative problem-solving skills, the candidate has driven significant improvements in vehicle utilisation, operational cost reduction, and customer service quality in their previous roles. Their ability to foster a culture of accountability and continuous learning makes them a valuable asset to any team.
What makes them great?
- Operational Efficiency Improvements: Achieved a 20% increase in fleet utilisation and a 15% reduction in operational costs through strategic process enhancements.
- Customer Relationship Management: Enhanced customer satisfaction through strategic logistics management and strong client relations, resulting in significant performance improvements.
- Innovative Problem Solving: Developed and led training programs and implemented a new inventory management system reducing vehicle downtime by 25%.
Areas of expertise
- Team Leadership: Proven ability to lead and enhance team operations, fostering a collaborative and efficient work atmosphere.
- Strategic Process Improvement: Skilled in identifying and implementing process enhancements to improve efficiency and reduce costs.
- Regulatory Compliance: Strong commitment to adhering to and exceeding safety and regulatory standards within the transport sector.