Operations Manager

Ref: AS1244842

Birmingham, UK

£45,000

• Permanent
• Operational Efficiency
• Strategic Leadership
• Positive Safety Culture

About the candidate

This driven and analytical Operations Manager has a sterling track record spanning over a decade in engineered service environments. Specialising in P&L management and transformational change, the candidate leverages robust commercial acumen and Lean methodologies to drive operational excellence. They shine in fostering a proactive safety culture and navigating complex cross-functional landscapes to deliver outstanding customer outcomes.

Notably accomplished in enhancing operational efficiencies and reducing waste, the candidate's leadership through a regional firm resulted in a substantial 20% cut in operation costs and improved delivery schedules. Their practical approach is complemented by an ability to build and spearhead teams towards achieving strategic business improvements.

What makes them great?

• Cost Reduction: Achieved a 20% reduction in operational costs through strategic implementation of Lean methodologies.
• Efficiency Improvement: Enhanced project deliveries by 30% by optimizing processes and empowering teams.
• Customer Satisfaction: Instrumental in lifting customer satisfaction by 15% through improved service delivery protocols.

Areas of expertise

• P&L Management: Comprehensive experience in overseeing Profit and Loss statements, expert in maximising financial health and cost reduction.
• Lean Initiatives: Adept in deploying Lean methodologies to streamline operations and bolster productivity.
• Safety and Compliance: Proven ability to create and uphold a safety-first culture, ensuring compliance across all operational areas.