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Operations Manager

Ref: AS7910788

York, UK

£90,000

  • Permanent
  • Operational Efficiency
  • Safety Management
  • Stakeholder Engagement

About the candidate

The candidate is an experienced Operations Manager with a significant background in transportation and logistics, focusing on safety-critical environments. Through outstanding leadership, they have managed diverse teams and promoted a strong safety culture, leading to marked improvements in operational efficiency and compliance with regulatory standards. Their effective stakeholder engagement and customer relationship management skills ensure positive outcomes even in high-pressure situations. The candidate's proactive approach to continuous improvement has driven performance enhancements, making them a valuable asset in any setting requiring robust operational management.

What makes them great?

  • Operational Improvements: Spearheaded initiatives that enhanced operational efficiency by 20% annually through the development of new performance metrics.
  • Safety Management: Successfully reduced incident reports by 30% through the implementation of exhaustive safety training programs.
  • Client Retention: Contributed to a 15% increase in client retention by optimising service delivery and proactive problem-solving.

Areas of expertise

  • Operations Management: Proven ability to oversee large-scale operations, emphasising safety and efficiency in the logistics and transportation sector.
  • Leadership and Team Development: Skilled in leading diverse teams, fostering a collaborative and safe working environment, and enhancing team capabilities through targeted training and development.
  • Stakeholder Engagement: Expertise in managing relationships with stakeholders and clients to improve service delivery and achieve organisational objectives.