Operations Manager
Ref: AS7910788
York, UK
£90,000
- Permanent
- Operational Efficiency
- Safety Management
- Stakeholder Engagement
About the candidate
The candidate is an experienced Operations Manager with a significant background in transportation and logistics, focusing on safety-critical environments. Through outstanding leadership, they have managed diverse teams and promoted a strong safety culture, leading to marked improvements in operational efficiency and compliance with regulatory standards. Their effective stakeholder engagement and customer relationship management skills ensure positive outcomes even in high-pressure situations. The candidate's proactive approach to continuous improvement has driven performance enhancements, making them a valuable asset in any setting requiring robust operational management.
What makes them great?
- Operational Improvements: Spearheaded initiatives that enhanced operational efficiency by 20% annually through the development of new performance metrics.
- Safety Management: Successfully reduced incident reports by 30% through the implementation of exhaustive safety training programs.
- Client Retention: Contributed to a 15% increase in client retention by optimising service delivery and proactive problem-solving.
Areas of expertise
- Operations Management: Proven ability to oversee large-scale operations, emphasising safety and efficiency in the logistics and transportation sector.
- Leadership and Team Development: Skilled in leading diverse teams, fostering a collaborative and safe working environment, and enhancing team capabilities through targeted training and development.
- Stakeholder Engagement: Expertise in managing relationships with stakeholders and clients to improve service delivery and achieve organisational objectives.