Operations Manager
Ref: AS3943733
Oxford, UK
£45,000
- Permanent
- Operational Efficiency
- Client Relationship Management
- Service Quality Improvement
About the candidate
The candidate is an accomplished Operations Manager with a deep-rooted background in the catering industry. They have successfully managed multiple sites, ensuring the delivery of exceptional food service and maintaining a high standard of operational excellence. Their extensive experience encompasses overseeing comprehensive portfolios across various settings and demonstrating a remarkable ability to enhance service quality and client satisfaction.
Their expertise is further amplified by a robust commercial awareness and dynamic leadership skills, which empower them to mentor teams effectively and foster client relations. The candidate's strategic approach to solving complex operational challenges, coupled with a genuine passion for the hospitality sector, makes them a profound asset in any permanent operations role.
What makes them great?
- Strategic Leadership: Adept in leading teams through complex scenarios, with a focus on maintaining high service quality and operational efficiency.
- Proven Results: Has historically improved service delivery through strategic initiatives, enhancing client satisfaction and service metrics.
- Operational Efficiency: Developed and implemented efficiencies that significantly improved the operational flow and financial performance.
Areas of expertise
- Multi-Site Management: Proven capability in overseeing operations across different geographic locations, maintaining consistency in service standards and operational success.
- Client Relationship Management: Skilled in nurturing and expanding client relations, leading to successful contract retentions and satisfaction.
- Process Improvement: Demonstrated history of implementing process enhancements to increase efficiency and enhance customer experience.