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Operations Manager

Ref: AS6895006

London, UK

£70,000

  • Permanent
  • Quality Assurance Expert
  • Supply Chain Efficiency
  • Strategic Vendor Management

About the candidate

The candidate is a highly skilled Operations Manager specialising in the airline catering and supply chain sectors. With a robust background in overseeing operations that ensure high standards of quality and compliance, they bring valuable expertise specifically tailored for fast-paced and high-pressure environments. The candidate is adept at working collaboratively with cross-functional teams, balancing multiple priorities, and driving initiatives that enhance operational efficiency and customer satisfaction.

Proactive by nature, this professional is always on the lookout for improvement opportunities, guiding teams and processes towards greater excellence. Their hands-on experience in catering operations supervision, quality assurance, and logistics coordination within the airline and food service industries make them an ideal candidate for managing complex operational challenges.

What makes them great?

  • Robust Performance Improvements: Improved on-time performance by 15% through effective vendor management and communication strategies.
  • Significant Cost Savings: Achieved a 30% improvement in delivery times while reducing costs via strategic vendor negotiations and enhanced resource allocation.
  • Customer Satisfaction Enhancements: Successfully reduced customer complaints by 20% by developing and implementing corrective measures focused on service quality.

Areas of expertise

  • Quality Assurance and Compliance: Proficient in conducting audits, implementing corrective actions, and ensuring adherence to safety and operational standards.
  • Vendor and Supply Chain Management: Skilled in negotiating with vendors and optimising supply chain processes for efficiency and cost reduction.
  • Cross-functional Team Collaboration: Experienced in working with various teams to achieve business goals, enhance performance, and improve service delivery.