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Operations Manager

Ref: AS2071415

London, UK

£40,000

  • Permanent
  • Operational Efficiency
  • Stakeholder Engagement
  • Continuous Improvement

About the candidate

This keen Operations Manager emerges from the public transport sector, bringing a wealth of experience overseeing daily operations with a key focus on safety compliance and performance enhancement. With a remarkable track record in leadership roles, this candidate excels in team development, stakeholder engagement, and operational improvements designed to boost customer and employee satisfaction. Their demonstrated success in service rating improvements and efficiency gains attests to their strategic oversight and commitment to excellence in complex operational environments.

What makes them great?

  • Boosted service ratings by 20% over two years through focused team development and customer-oriented strategies.
  • Enhanced operational efficiency leading to a 15% reduction in service delays, achieved by implementing effective training programmes.
  • Contributed to a 30% improvement in compliance ratings through the development and reinforcement of safety protocols.

Areas of expertise

  • Operational Leadership: Proven track record in managing large scale operations and teams, ensuring high standards of compliance and performance.
  • Stakeholder Engagement: Skilled in enhancing service delivery by fostering constructive relationships with local authorities and community stakeholders.
  • Continuous Improvement: Committed to strategic improvements in operations, focusing on training and development to achieve operational efficiency and enhanced safety measures.