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Operations Manager

Ref: AS1076033

Belfast, United Kingdom

£43,000

  • Permanent
  • Proven Leadership Skills
  • Efficiency Enhancer
  • Relationship Builder

About the candidate

The candidate is an accomplished Operations Manager with a compelling track record in the logistics and freight forwarding sectors, predominantly focused on air and sea operations. Their experience encompasses robust expertise in team leadership, where they have consistently ensured operations meet or exceed productivity, service, and budget benchmarks. Known to foster continuous improvement, this candidate excels in enhancing client relationships and adapting swiftly to dynamic business environments, making them a highly effective member of any logistics operation.

Throughout their career, they have leveraged their excellent communication skills and leadership abilities to drive teams towards exceptional performance, particularly in roles focused on daily operations management, compliance with strict service level agreements, and achieving key performance indicators.

What makes them great?

  • Reduced operational expenses by 15% through strategic cost-saving initiatives, enhancing service quality concurrently.
  • Improved operational efficiency by 20% by streamlining logistics processes, thus enhancing customer satisfaction and loyalty.
  • Played a critical role in team training and development, leading to improved performance and increased client retention rates.

Areas of expertise

  • Leadership in Operations Management: Proven ability to manage logistics operations effectively, ensuring alignment with productivity targets and client satisfaction.
  • Cost Reduction and Efficiency Improvements: Expertise in implementing strategies that reduce operational costs by significant margins and enhance service delivery.
  • Client Relationship Management: Skilled in cultivating and maintaining strong relationships with clients, contributing to high retention rates and ongoing business growth.