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Operations Manager

Ref: AS8308776

Oxford, UK

£42,000

  • Permanent
  • Advanced Financial Oversight
  • Client Satisfaction Expert
  • Strategic Team Leadership

About the candidate

The candidate is an adept Operations Manager with a robust track record accrued over six years within the facilities management sector, specialising in multi-site operations and contract management. They are lauded for their dexterity in enhancing financial performance through strategic budget oversight and cost control measures aimed at bolstering operational efficiency. With a flair for nurturing client relationships and cultivating high-performing teams, this professional thrives in dynamic settings, steering projects to fruition with a keen emphasis on safety and compliance.

What makes them great?

  • Cost Reductions: Identified and implemented cost-saving measures resulting in a 15% reduction in operational expenses.
  • Team Training: Instrumental in training staff and fostering a team-first culture that significantly improved performance metrics.
  • Contractual Growth: Enhanced client retention by 20%, attributed to meticulous relationship management and service enhancements.

Areas of expertise

  • Financial Management: Expert in managing budgets and initiating cost control strategies to amplify operational efficiency and financial performance.
  • Client Relationship Management: Skilled in fostering robust client relationships and enhancing customer satisfaction through exemplary service delivery standards.
  • Team Leadership: Proven ability to lead and motivate teams, ensuring compliance with health and safety standards while achieving significant performance metrics.