Operations Manager
Ref: AS2124009
London, United Kingdom
£70,000
- Permanent
- Expert In Service Mobilizations
- Skilled Stakeholder Engagement
- Sustainable Operational Practices
About the candidate
The candidate is an Operations Manager with a proven track record in leading complex service mobilizations and transitions. With extensive experience in managing large-scale operational changes, they excel in ensuring new services are effectively and efficiently launched. Exceptional stakeholder engagement, a calm demeanor under pressure, and a solution-focused mindset aptly describe their capability to enhance operational readiness. This professional thrives in dynamic, fast-paced environments and is passionate about embedding sustainable practices while maintaining high service quality.
What makes them great?
- Operational Enhancements: Led operational readiness initiatives that resulted in a 30% improvement in post-launch service delivery metrics.
- Risk Mitigation: Successfully managed and mitigated risks associated with service mobilization, supporting sustainable and efficient operations.
- Customer Satisfaction: Played a pivotal role in new venue openings, contributing to a 20% increase in customer satisfaction ratings during initial service phases.
Areas of expertise
- Service Mobilization and Transitions: Expert in overseeing the successful launch and integration of new service operations, ensuring comprehensive compliance and operational excellence.
- Stakeholder Management: Skilled in engaging with various stakeholders to align project goals, drive consensus, and execute strategic initiatives for improved operational outcomes.
- Sustainability and Efficiency Improvements: Focused on implementing sustainable operational practices that enhance efficiency and customer satisfaction.