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Operations Manager

Ref: AS3413875

Hull, United Kingdom

£45,000

  • Permanent
  • Team Productivity Improvement
  • Customer Service Excellence
  • Operational Efficiency Enhancement

About the candidate

The candidate is a skilled Operations Manager with a rich history of excelling in the retail sector. Starting in a large supermarket focusing on inventory management, progressing to supporting operations in a regional grocery chain, and most recently supervising daily activities at a high-turnover retail store. Their journey highlights an adeptness not only in managing operations but also in improving team performance and customer engagement through thoughtful leadership and strategic initiatives.

With their hands-on experience working in commercially challenging environments, they've consistently demonstrated their capability to boost efficiency and profitability. By effectively identifying performance improvement opportunities and implementing transformative strategies, they offer a blend of operational acumen and people management that drives business growth while fostering an engaging team environment.

What makes them great?

  • Demonstrated ability to improve team productivity by 15% through effective training programs and staff engagement strategies.
  • Significant role in increasing foot traffic by 20% with local marketing initiatives and customer service enhancements.
  • Expert in managing change, particularly in high-volume retail settings, ensuring smooth transitions and continuous operations during shifts in business strategies.

Areas of expertise

  • Operational Efficiency: Proven track record in enhancing operational workflows, reducing overhead costs, and streamlining team productivity.
  • Leadership and Team Development: Skilled in leadership and capable of cultivating a collaborative team culture that encourages continuous improvement and high performance.
  • Customer Relationship Management: Experienced in enhancing customer engagement and satisfaction through improved service strategies and frontline team training.