Operations Manager

Ref: AS6361752

DN1, UK

£45,000

• Permanent
• Operational Excellence
• Team Development
• Customer Satisfaction Enhancement

About the candidate

The candidate possesses a robust background in Operations Management, focusing predominantly within the retail sector. Over their career, they have demonstrated significant abilities in managing high-volume operations, team development, and achieving operational excellence. Their career has been marked by positions at a variety of retail organisations, ranging from large regional entities to national grocery chains. This has endowed them with a nuanced understanding of various operational challenges and the skills to devise effective solutions.

They have a track record of successfully implementing strategies that enhance team performance, increase sales, and improve customer satisfaction. This is further complemented by their proficiency in coaching and mentoring managerial staff, ensuring that high standards are maintained across the board.

What makes them great?

• Leadership and Development: Their ability to mentor and coach managers has frequently resulted in improved team performance and operational achievements.
• Problem-Solving: Employing a proactive approach to address issues, ensuring operational efficiencies and customer satisfaction enhancements.
• Strategic Planning: Expertise in implementing strategic operational changes that drastically improve performance metrics.

Areas of expertise

• Operational Efficiency: Proven capability to enhance operational flow and efficiency, demonstrated by a 15% sales increase in a past role.
• Cost Reduction: Skilled in reducing operational costs by 20% through strategic resource management and process reengineering.
• Team Leadership: Effective at leading, mentoring, and building cohesion among team members to achieve company goals.