We're aware of a global phishing scam impersonating employees via email, WhatsApp and Telegram, but no Cast UK systems have been breached.
Find out how to protect yourself here.
View all candidates

Operations Manager

Ref: AS7494371

York, UK

£40,000

  • Permanent
  • Operational Efficiency
  • Team Leadership
  • Stakeholder Relations

About the candidate

Our candidate is a highly experienced Operations Manager specialising in the retail sector, particularly skilled in high-volume and customer-facing environments. They have a strong record of improving operational efficiency and enhancing team performance within fast-paced settings. With natural leadership qualities and excellent coaching abilities, this professional excels at fostering inclusive workplace cultures that promote collaboration and continuous growth. Additionally, they are excellent at building and maintaining robust relationships with both team members and stakeholders, consistently adopting a solution-focused approach to overcome challenges.

What makes them great?

  • Improvement of Customer Feedback: Implemented training programs in a regional grocery store environment, leading to a significant 20% increase in customer feedback scores.
  • Revenue Growth: Played a pivotal role in sales and store operations leading to consistent year-over-year revenue growth at a national retail company.
  • Efficiency Enhancement: Spearheaded initiatives that streamlined processes, resulting in a 15% enhancement in department performance in a mid-size retail setting.

Areas of expertise

  • Team Leadership and Training: Proven track record in leading teams with a focus on high performance and customer satisfaction. Impressive results include a 20% boost in customer feedback scores through targeted training initiatives.
  • Operational Efficiency: Skilled in optimising store operations to enhance performance. Successfully increased departmental output by 15% through effective process improvements.
  • Stakeholder Relations: Adept at nurturing strong relationships with stakeholders, creating partnerships that facilitate operational success and business growth.