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Operations Manager

Ref: AS7270518

Cardiff, UK

£40,000

  • Permanent
  • Operational Excellence
  • Team Engagement
  • Strategic Planning

About the candidate

The candidate is a seasoned Operations Manager specialising in the transport sector, significantly within the coach and bus industry. They have demonstrated excellence in overseeing daily operations, engaging effectively with teams, and managing relations with union representatives. With robust analytical capabilities and meticulous attention to detail, the candidate thrives in dynamic environments, consistently achieving results. Their proactive, organised, and collaborative work style establishes them as a natural leader committed to driving operational excellence and fostering team growth.

What makes them great?

  • Driver Engagement Initiatives: Spearheaded communication strategies that resulted in significant reductions in road incidents, highlighting an innate ability to enhance workforce performance and safety.
  • Service Optimisation: Proven expertise in resource allocation leading to improved operational efficiencies and a notable 20% increase in driver satisfaction scores.
  • Data-Driven Decision Making: Utilised data analysis techniques in logistics planning, resulting in better performance understanding and cost-effective operational adjustments.

Areas of expertise

  • Daily Operations Management: Skilled in overseeing daily logistics and operational activities to ensure compliance with rigorous safety standards and organisational protocols.
  • Workforce Relations: Adept at fostering strong relationships with union representatives and improving team communication, which amplifies operational efficiency and staff satisfaction.
  • Incident Management and Analysis: Expert in employing analytical tools to assess operational incidents and identify efficiency solutions, thereby enhancing service delivery and reducing costs.