We're aware of a global phishing scam impersonating employees via email, WhatsApp and Telegram, but no Cast UK systems have been breached.
Find out how to protect yourself here.
View all candidates

Operations Manager

Ref: AS5465643

London, UK

£90,000

  • Permanent
  • Process Improvement
  • Project Management
  • Customer Satisfaction

About the candidate

An Operations Manager with a robust background in both regional and national retail management, this candidate brings a wealth of experience in steering operational improvements and project coordination. Their track record includes leading strategies that significantly enhance efficiency and customer satisfaction within retail settings. With a deep analytical capability, they are adept at identifying issues and implementing transformative solutions that positively impact business outcomes. Thriving in dynamic settings, they are poised to contribute effectively to any fast-paced environment keen on innovation and growth.

What makes them great?

  • Efficiency Enhancer: Demonstrated success in implementing operational changes that led to a 20% increase in process efficiency within a regional retail chain.
  • Customer Satisfaction Innovator: Designed and facilitated training that resulted in a 15% uplift in customer satisfaction scores in a national retail context.
  • Inventory Management Specialist: Implemented inventory techniques that reduced stock discrepancies by 30%, significantly optimising stock levels and retail outcomes.

Areas of expertise

  • Process Improvement: Proven ability to manage and enhance operational processes, achieving up to 20% improvement in efficiency across multiple retail store locations.
  • Project Management: Skilled in coordinating projects aimed at improving customer experience and operational efficiency, with a history of boosting customer satisfaction by 15%.
  • Team Leadership and Training: Effective leader and trainer, capable of fostering team cultures that lead to improved sales and reduced inventory discrepancies.