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Operations Manager

Ref: AS7619272

Cambridge, UK

£60,000

  • Permanent
  • Quality Management
  • Operational Efficiency
  • Team Leadership

About the candidate

The candidate hails from a robust background in operations management, with a specialty in support services and compliance. They have demonstrated outstanding leadership by managing cross-functional teams in a way that not only ensures operational excellence but also fosters a vibrant work culture centred on development and accountability. This experience has spanned across various demanding environments including manufacturing and engineering consultancy, where they have been pivotal in upholding ISO standards and driving significant performance improvements.

In addition to their managerial capabilities, the candidate excels in adopting technical tools to enhance operational processes. Their adept use of ERP systems to streamline operations and their commitment to maintaining a safety-oriented workplace reflect their holistic approach to operations management. This mix of strong technical proficiency and excellent leadership skills makes them a valuable asset to any team seeking to enhance their operational standards.

What makes them great?

  • Operational Improvements: Played a key role in reducing non-conformance reports by 30%, thereby enhancing overall quality metrics.
  • Client Satisfaction: Directly contributed to a 20% increase in client satisfaction ratings through improved service reliability.
  • Delivery Efficiency: Improved on-time delivery rates by 15% by effectively coordinating with suppliers and internal teams.

Areas of expertise

  • Quality Management and Compliance: Profound ability to uphold and exceed ISO 9001 standards, which has been demonstrated in both manufacturing and consultancy settings.
  • Efficiency Optimisation: Skilled in leveraging technology, specifically ERP systems, to streamline operations and improve financial outcomes.
  • Team Leadership and Development: Experienced in leading diverse teams, focusing on accountability, development, and fostering collaborative work environments.