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Operations Manager

Ref: AS9268394

Liverpool, UK

£60,000

  • Permanent
  • Strategic Operations Leadership
  • Team Management Excellence
  • High-Efficiency Performance

About the candidate

An experienced Operations Manager with a robust background in housing repairs. This candidate has a proven track record of transforming operational efficiency and excelling in team management to deliver top-notch, customer-focused services. While previously managing housing maintenance and renovation projects, they have developed strong capabilities in resource management and supply chain optimisation. Their approach to leadership is deeply rooted in encouraging collaboration and continuous team development, equipped to thrive in dynamic operational roles.

What makes them great?

  • Leadership Effectiveness: Successfully managed and supported diverse teams, fostering environments that emphasise skill development and high performance.
  • Stakeholder Influence: Utilises outstanding communication skills to effectively interact and influence key stakeholders, driving operational success.
  • Proven Results: Drove first-time fix rates up by 20% and contributed to a 15% reduction in project overruns through strategic initiatives and effective team management.

Areas of expertise

  • Operational Improvement: Demonstrated through implementing quality control measures that significantly boosted first-time fix rates and enhanced customer satisfaction.
  • Resource Management: Skilled in optimising resource allocation to meet performance targets while staying under budget.
  • Supply Chain Optimisation: Enhanced the efficiency of supply chains in mid-sized construction environments, effectively reducing project overruns.