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Operations Manager

Ref: AS1155054

Canterbury, Kent

£75,000

  • Permanent
  • Logistics Leadership
  • Route Planning And Compliance
  • Service Delivery Improvement

About the candidate

This candidate is a results-driven operations professional with over five years’ experience across logistics, freight and warehouse environments. They have managed dispatch teams and contract carriers across multi-region operations, with a strong focus on route planning, compliance, service delivery and team performance.

They come across as a practical, hands-on leader who enjoys improving processes, supporting colleagues and building strong working relationships with carriers and internal teams. Available to start in two weeks, they are looking for a permanent opportunity where they can keep driving operational improvements.

What makes them great?

  • Improved delivery performance: Implemented routing software that reduced delivery times by around 15%, helping to improve customer satisfaction.
  • Strengthened service reliability: Built and maintained key partner relationships, contributing to an uplift in service reliability of around 20%.
  • Boosted productivity: Supported process improvements in a large distribution environment, helping to increase productivity by around 10%.

Areas of expertise

  • Logistics and route planning: Experienced in coordinating regional deliveries, optimising schedules and improving day-to-day transport performance.
  • Team leadership and mentoring: Confident managing dispatchers, contract carriers and junior team members, with a strong focus on training and compliance.
  • Warehouse and operational improvement: Background in inventory accuracy, timely dispatch and cross-functional process improvements within distribution environments.