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Operations Manager

Ref: AS6464249

London, UK

£50,000

  • Permanent
  • Logistics Operations
  • Payroll Process Improvement
  • Financial Analysis

About the candidate

A confident and detail-focused logistics professional with a strong background across payroll operations, financial analysis and day-to-day operational support. They bring hands-on experience working with driver populations, operational teams and finance stakeholders to improve accuracy, resolve issues and keep processes running smoothly.

They are well suited to a permanent role where they can combine their analytical mindset with a practical, people-focused approach. Calm under pressure and comfortable working with complex data, they are particularly strong at spotting inefficiencies, improving reporting and building trust across teams.

What makes them great?

  • Improves Accuracy: Developed reporting processes that helped reduce payroll errors by around 15%, supporting more reliable payments and fewer disputes.
  • Drives Efficiency: Played a key role in implementing a new invoicing system that improved process efficiency by approximately 20%.
  • Strengthens Service Delivery: Contributed to operational standards that supported around a 30% improvement in service delivery times.

Areas of expertise

  • Payroll & Financial Operations: Experienced in managing driver payroll, invoicing processes and payment models with a strong focus on accuracy and compliance.
  • Logistics Process Improvement: Skilled at reviewing operational workflows, identifying gaps and implementing improvements that support better service delivery.
  • Stakeholder Engagement: Confident working with drivers, finance teams and operational colleagues to resolve queries and improve communication.