Operations Manager

Ref: AS9275122

Maidstone, Kent

£50,000

• Permanent
• Laboratory Operations
• Quality Management Systems
• Continuous Improvement

About the candidate

An experienced operations management professional with a strong background across laboratory and technical environments. They have successfully managed busy testing operations, balancing schedules, resources, compliance and quality standards in fast-paced settings.

They bring a practical, hands-on leadership style, with experience motivating teams, improving processes and maintaining accreditation standards. With strengths across quality management systems, budgetary control, stakeholder engagement and safety, they would be a strong addition to a permanent operations role.

What makes them great?

• Improved Compliance: Implemented quality control programmes that helped improve compliance rates by around 15% within a busy laboratory environment.
• Reduced Turnaround Times: Contributed to a reduction in testing service turnaround times of around 20% through improved planning and quality management processes.
• Strong Team Leadership: Experienced in supporting training, competency assessments and team performance improvements while promoting a culture of safety and high standards.

Areas of expertise

• Laboratory Operations: Experienced in managing daily testing activity, operational planning, resource allocation and service delivery across technical environments.
• Quality & Compliance: Strong understanding of quality management systems, audits, accreditation standards and industry compliance requirements.
• Process Improvement: Confident streamlining workflows, improving turnaround times and supporting continuous improvement across operational teams.