Operations Manager
Ref: AS1353883
London, UK
£120,000
- Permanent
- Multi-Channel Retail
- Logistics & Supply Chain
- Operational Improvement
About the candidate
This Operations Manager is an experienced operations leader with a strong background across multi-channel retail, e-commerce logistics and consumer goods supply chains. They bring a hands-on, collaborative style and are confident aligning sales, buying, warehousing and logistics teams around shared operational goals.
Available for a permanent role with a two-week notice period, they are well suited to businesses looking to improve fulfilment, strengthen supply chain visibility and use systems, data and modern tools to support better decision-making.
What makes them great?
- Improves Operational Efficiency: Introduced an operational planning framework that increased fulfilment efficiency by around 20% and supported better customer satisfaction.
- Delivers Cost Savings: Helped reduce shipping costs by approximately 15% through supplier negotiation and process optimisation.
- Connects Teams Effectively: Known for bridging gaps between sales, buying, warehousing and logistics teams to build a more joined-up, continuous improvement culture.
Areas of expertise
- Multi-Channel Operations: Experienced in coordinating retail, e-commerce, buying and warehouse activity to create smoother end-to-end operations.
- Logistics & Supply Chain: Strong background in inventory management, supplier relationships, service levels and delivery performance.
- Data-Led Improvement: Confident using operational systems, analytics and emerging tools, including AI, to identify opportunities and improve performance.