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Operations Manager

Ref: AS1353883

London, UK

£120,000

  • Permanent
  • Multi-Channel Retail
  • Logistics & Supply Chain
  • Operational Improvement

About the candidate

This Operations Manager is an experienced operations leader with a strong background across multi-channel retail, e-commerce logistics and consumer goods supply chains. They bring a hands-on, collaborative style and are confident aligning sales, buying, warehousing and logistics teams around shared operational goals.

Available for a permanent role with a two-week notice period, they are well suited to businesses looking to improve fulfilment, strengthen supply chain visibility and use systems, data and modern tools to support better decision-making.

What makes them great?

  • Improves Operational Efficiency: Introduced an operational planning framework that increased fulfilment efficiency by around 20% and supported better customer satisfaction.
  • Delivers Cost Savings: Helped reduce shipping costs by approximately 15% through supplier negotiation and process optimisation.
  • Connects Teams Effectively: Known for bridging gaps between sales, buying, warehousing and logistics teams to build a more joined-up, continuous improvement culture.

Areas of expertise

  • Multi-Channel Operations: Experienced in coordinating retail, e-commerce, buying and warehouse activity to create smoother end-to-end operations.
  • Logistics & Supply Chain: Strong background in inventory management, supplier relationships, service levels and delivery performance.
  • Data-Led Improvement: Confident using operational systems, analytics and emerging tools, including AI, to identify opportunities and improve performance.