Operations Manager
Ref: AS9416904
Hounslow, Greater London
£55,000
- Permanent
- Aviation Operations
- Frontline Team Leadership
- Operational Efficiency
About the candidate
A highly motivated operations leader with extensive experience across fast-paced aviation, logistics and transport environments. They have managed frontline teams in a busy airport terminal setting, ensuring strong passenger service, safety compliance and day-to-day operational control.
They bring a proactive and people-focused approach, with a strong track record in coaching teams, improving processes and building positive stakeholder relationships. Available to start in 2 weeks and seeking a permanent opportunity.
What makes them great?
- Improved operational efficiency: Delivered process improvements within a logistics and supply chain setting, contributing to an efficiency uplift of around 15%.
- Strong safety and compliance focus: Managed safety protocols and operational guidelines in a busy aviation environment, helping to significantly reduce incident reports.
- Customer and stakeholder focused: Introduced training programmes that improved team performance and customer satisfaction, while building strong relationships with vendors and regulatory stakeholders.
Areas of expertise
- Aviation and transport operations: Experienced in managing frontline activity across airport terminal, cargo handling and fleet coordination environments.
- People leadership and training: Skilled in coaching, developing and engaging teams to improve performance, service standards and accountability.
- Process improvement and compliance: Strong background in safety protocols, performance metrics, operational visibility and continuous improvement.