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Operations Manager

Ref: AS6995400

London, UK

£50,000

  • Permanent
  • Operational Process Improvement
  • Data-Driven Workflow Optimisation
  • Cross-Functional Project Delivery

About the candidate

A results-driven operations professional with over five years’ experience across business operations, project management and process improvement. They have worked within mid-sized e-commerce, regional technology and national logistics environments, giving them a strong grounding in fast-paced, commercially focused operations.

They are confident improving workflows, building reporting frameworks and using CRM and automation tools to increase visibility, efficiency and performance. Available for a permanent role, they would suit an organisation looking for a hands-on operator who can work closely with cross-functional teams and deliver practical operational improvements.

What makes them great?

  • Proven efficiency gains – Helped implement a new inventory management system that reduced order processing time by around 30%.
  • Commercially focused – Supported reporting improvements that identified growth opportunities and contributed to an approximate 20% increase in customer acquisition.
  • Cost-conscious operator – Led process and automation initiatives within a logistics environment that reduced operational costs by around 15%.

Areas of expertise

  • Operational process improvement – Experienced in reviewing workflows, identifying inefficiencies and implementing practical changes that improve speed, accuracy and output.
  • Reporting and data visibility – Skilled in creating dashboards and reporting frameworks that support better decision-making across commercial and operational teams.
  • Project delivery and automation – Confident leading cross-functional projects, introducing systems improvements and using automation tools to streamline day-to-day activity.