Operations Manager
Ref: AS9401986
London, United Kingdom
£50,000
- Permanent
- E-Commerce Operations
- Supply Chain Improvement
- Supplier And Inventory Management
About the candidate
This candidate is an ambitious operations professional with a strong background across e-commerce, supply chain and logistics environments. They have built their experience in fast-moving regional and national businesses, taking ownership of stock procurement, supplier conversations, inventory planning and day-to-day operational delivery.
They are confident working with warehouse management systems, demand forecasting and KPI reporting, with a practical approach to improving processes and supporting better service levels. Friendly, proactive and detail-focused, they would suit a permanent Operations Manager role where they can keep improving performance and customer experience.
What makes them great?
- Process Improvement - Implemented operational improvements that reduced fulfilment errors by around 20%, helping to improve customer satisfaction and retention.
- Delivery Performance - Developed KPIs that improved order accuracy and contributed to an approximate 15% increase in on-time deliveries.
- Hands-on Operational Mindset - Brings experience across e-commerce, retail supply chain and distribution settings, with a proactive approach to problem-solving and continuous improvement.
Areas of expertise
- Supply Chain & Inventory Management - Experienced in analysing stock levels, demand forecasts and multi-channel inventory to support stronger availability and smoother operations.
- E-commerce Operations - Comfortable managing daily operational activity, stock procurement and the flow of goods from suppliers through to customers.
- Supplier & Logistics Coordination - Practical experience supporting inbound and outbound shipments, supplier negotiations and warehouse management systems.