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Operations Manager

Ref: AS9401986

London, United Kingdom

£50,000

  • Permanent
  • E-Commerce Operations
  • Supply Chain Improvement
  • Supplier And Inventory Management

About the candidate

This candidate is an ambitious operations professional with a strong background across e-commerce, supply chain and logistics environments. They have built their experience in fast-moving regional and national businesses, taking ownership of stock procurement, supplier conversations, inventory planning and day-to-day operational delivery.

They are confident working with warehouse management systems, demand forecasting and KPI reporting, with a practical approach to improving processes and supporting better service levels. Friendly, proactive and detail-focused, they would suit a permanent Operations Manager role where they can keep improving performance and customer experience.

What makes them great?

  • Process Improvement - Implemented operational improvements that reduced fulfilment errors by around 20%, helping to improve customer satisfaction and retention.
  • Delivery Performance - Developed KPIs that improved order accuracy and contributed to an approximate 15% increase in on-time deliveries.
  • Hands-on Operational Mindset - Brings experience across e-commerce, retail supply chain and distribution settings, with a proactive approach to problem-solving and continuous improvement.

Areas of expertise

  • Supply Chain & Inventory Management - Experienced in analysing stock levels, demand forecasts and multi-channel inventory to support stronger availability and smoother operations.
  • E-commerce Operations - Comfortable managing daily operational activity, stock procurement and the flow of goods from suppliers through to customers.
  • Supplier & Logistics Coordination - Practical experience supporting inbound and outbound shipments, supplier negotiations and warehouse management systems.