Partner Experience and Operations Manager

Ref: AS7464521

London, UK

£50,000

• Permanent
• Event Execution Excellence
• Operational Efficiency
• Strategic Stakeholder Management

About the candidate

The candidate is an adept operations professional specialising in partner relations and event management within the sports sector. With over five years of experience in roles varying from Partner Operations Manager to Assistant Operations Manager at entities ranging from sports marketing agencies to national event management firms, they have honed their abilities in creating exceptional event experiences. Their work has consistently elevated partner satisfaction and operational efficacy.

Their expertise lies in coordinating complex logistics and managing high-profile events which demand seamless execution under pressure. This includes sports events and corporate functions where they have effectively improved processes, reducing setup times and enhancing overall participant satisfaction. Their strong interpersonal skills facilitate impactful engagements with senior stakeholders, ensuring alignment and exemplary event execution.

What makes them great?

• Proven Track Record: Delivered a 30% increase in partner satisfaction through strategic operational overhauls in sports events.
• Innovative Problem Solver: Implemented a new tracking system, reducing setup times for events by 20%.
• Leadership: Successfully managed teams in high-pressure environments, ensuring high standards of execution and team performance.

Areas of expertise

• Event Management: Expert in planning and executing large-scale events, enhancing guest and partner experiences.
• Stakeholder Engagement: Skilled in interacting with and managing relationships with key stakeholders and partners.
• Operational Efficiency: Adept at improving operational workflows and implementing systems to cut down on delivery times.