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Partner Operations Manager

Ref: AS8161381

London, UK

£70,000

  • Permanent
  • Operational Excellence
  • Stakeholder Engagement
  • Client Retention

About the candidate

The candidate is an adept Partner Operations Manager with extensive experience in streamlining operations and enhancing partner relations across various industries. They have demonstrated a strong capability in managing complex projects and improving operational procedures in high-pressure environments. Their strategic approach has been instrumental at regional delivery services, mid-sized e-commerce firms, and national logistics companies. Keen on maintaining high standards of operational excellence, they can adapt quickly and efficiently to new challenges.

Having a background that combines operational management and stakeholder engagement, this individual excels in roles requiring both analytical acumen and strong interpersonal skills. Their recent roles have focused on optimising delivery times and enhancing customer experience, showing a consistent ability to lead outcomes that benefit both company and client objectives.

What makes them great?

  • Cost Reductions: Achieved a 15% reduction in delivery times by optimising processes and enhancing cross-department collaboration in a regional delivery service.
  • Revenue Enhancement: Managed projects that resulted in a 20% increase in partner satisfaction scores at an e-commerce firm, directly influencing higher retention and satisfaction levels.
  • Client Retention: Boosted client retention by 10% through effective problem resolution and communication strategies at a national logistics firm.

Areas of expertise

  • Operational Efficiencies: Proven track record in identifying and rectifying inefficiencies within operations, leading to improved partner engagement and operational output.
  • Stakeholder Engagement: Skilled in developing robust relationships with stakeholders to drive business objectives and strategic alignment.
  • Project Management: Experience managing high-impact projects with a focus on enhancing customer experience and operational workflows.