Pharmacy Operations Manager

Ref: AS3554240

Stoke-on-Trent, England

£45,000

• Permanent
• Healthcare Fulfilment Leadership
• Operational Cost Reduction
• Pharmacy Logistics Compliance

About the candidate

An accomplished operations leader with a strong background in large-scale healthcare fulfilment, pharmacy logistics and regulated operational environments. They have managed high-volume teams of over 100 colleagues across multiple shifts, balancing day-to-day delivery with process improvement, compliance and service performance.

This candidate brings a hands-on, collaborative leadership style and is confident working with cross-functional teams, suppliers and technology partners to improve inventory, fulfilment and logistics processes. They are looking for a permanent opportunity where they can support the continued development of modern pharmacy services.

What makes them great?

• Strong Cost & Accuracy Improvements: Delivered process improvements that increased order accuracy and reduced operational costs by around 15% in a major healthcare fulfilment setting.
• Efficiency-Focused Leader: Developed training programmes that improved team performance and engagement, contributing to around a 20% uplift in efficiency.
• Continuous Improvement Mindset: Introduced better inventory tracking and safety protocols, helping to improve productivity, reduce discrepancies and support stronger staff retention.

Areas of expertise

• Healthcare Fulfilment Operations: Experienced in managing fast-paced prescription and medical supply fulfilment environments, with a strong focus on accuracy, compliance and service delivery.
• Team Leadership & Performance: Proven ability to lead large, multi-shift teams while improving engagement, accountability and operational output.
• Inventory & Logistics Improvement: Skilled in implementing tracking systems, streamlining stock processes and reducing lead times across pharmacy and medical supply operations.