PPK Account Manager
Ref: AS2997759
Stafford, UK
£43,000
- Permanent
- Client Relationship Management
- Operational Efficiency
- Revenue Growth
About the candidate
The candidate is a seasoned PPK Account Manager specialising in the commercial vehicle tyre sector. With a remarkable track record of nurturing long-term client relationships, they possess profound expertise in customer engagement and problem resolution. Their commercial prowess is evident in their adeptness at managing budgets and boosting profitability. This candidate thrives on the challenge of elevating customer satisfaction and streamlining operational efficiency, backed by their proactive work style and sharp negotiating skills.
With experience spanning from frontline customer service to key account management, this professional has consistently demonstrated their ability to enhance client communication and operational processes across various roles in the automotive service industry. Their capacity to drive substantial improvements in contract renewals and customer retention positions them as a valuable asset to any team.
What makes them great?
- Revenue Growth: Achieved a 20% increase in contract renewals through strategic account management.
- CRM Implementation: Key contributor to the deployment of a new CRM system, improving communication efficiency by 30%.
- Customer Retention: Instrumental in boosting retention rates through enhanced service delivery and issue resolution.
Areas of expertise
- Client Relationship Management: Skilled in maintaining and expanding customer relations, evidenced by significant contract renewal increases.
- Budget Management: Proven track record in fiscal management and profitability enhancement within the tyre sector.
- Operational Efficiency: Expert at optimising operational processes to maximise customer satisfaction and retention.