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Quality Manager

Ref: AS2344515

London, UK

£40,000

  • Permanent
  • Quality Management Expert
  • Compliance & Risk Management
  • Customer Satisfaction Enhancer

About the candidate

The candidate is a highly accomplished Quality Manager with a solid educational background in Food Science, focussed heavily on roles within the food and beverage sector. With extensive experience in key quality assurance positions across various sized organisations, from small businesses to well-established companies, they bring a wealth of expertise to quality standards enforcement and improvement. Their career is marked by successful implementations of ISO standards and other regulatory compliance measures in high-volume production environments, and they are recognised for their strong leadership and adept skills in managing sizeable teams in demanding conditions.

Known for a proactive and engaging approach, this candidate excels not only in routine quality assurance endeavors but also in strategic risk management and continuous operational improvements. Their efforts have consistently resulted in appreciable increases in customer satisfaction and operational efficiencies.

What makes them great?

  • Proven Track Record: Spearheaded initiatives that cut product defects by 15% and reduced consumer complaint response times by 20%, significantly uplifting customer satisfaction.
  • Effective Communication: Excellent communication skills aid in effective team collaborations and improvements in process communications across departments.
  • Innovative Problem Solver: Known for a proactive approach towards risk management, continually identifies and mitigates potential issues before they affect quality.

Areas of expertise

  • Quality Assurance Leadership: Demonstrated ability to oversee large-scale quality operations to ensure compliance with international standards such as ISO 9001 and FSSC 22000.
  • Team Management and Training: Skilled in leading and developing QA teams and has shown capacity in uplifting team competences to meet and surpass organisational standards.
  • Continuous Improvement Processes: Proficient in implementing strategies that reduce defects, enhance product quality, and drive customer satisfaction.