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Regional Operations Manager

Ref: AS8910811

DN36, UK

£55,000

  • Permanent
  • Team Leadership
  • Operational Efficiency
  • Client Satisfaction

About the candidate

The candidate is an experienced operations manager with over six years in the field, particularly in facilities management. They have demonstrated exceptional capabilities in managing multi-site operations and teams, ensuring adherence to service level agreements and fostering a culture of innovation and excellence. Known for their leadership and communication skills, they have consistently driven improvements in operational efficiency and client satisfaction across various roles.

Their career spans significant roles, including overseeing service delivery teams at a national facilities management firm, managing operations at a regional cleaning services provider, and supporting facilities operations in a local government department. This varied background has equipped the candidate with a robust understanding of operational management, budget control, and stakeholder engagement in diverse environments.

What makes them great?

  • Cost Efficiency: Achieved a 15% reduction in operational costs at a national facilities management firm through efficient management and innovative practices.
  • Client Satisfaction Improvement: Improved client satisfaction scores by 20% by enhancing communication and performance evaluations at a regional cleaning services provider.
  • Strategic Relationship Management: Excelled in building and maintaining strong, professional relationships with clients and stakeholders, ensuring operational cohesion and client retention.

Areas of expertise

  • Multi-Site Operations Management: Skilled in overseeing operations across various locations, ensuring compliance with contractual obligations and quality standards.
  • Team Leadership and Development: Proven ability to lead and develop teams, enhancing performance and safety compliance through targeted training programs.
  • Budget Management and Cost Optimization: Demonstrated capacity to manage budgets meticulously and achieve significant cost reductions while enhancing service delivery.