Regional Operations Manager
Ref: AS3044370
Dudley, UK
£60,000
- Permanent
- Operational Excellence
- Team Leadership
- Stakeholder Engagement
About the candidate
The candidate is a seasoned operations manager with a strong track record in the contract catering sector, particularly in education-focused environments. They bring extensive experience in managing multiple sites, enhancing operational workflows, and building effective teams. This Regional Operations Manager has a notable ability to significantly improve service delivery and food quality across various educational institutions.
With over a decade of hands-on management experience, the candidate is adept at leading large teams and implementing strategic initiatives that align with organisational goals. Their excellent communication skills make them a pivotal bridge between staff at all levels and help in fostering strong, productive relationships with key stakeholders including educational institutions' administrative bodies.
What makes them great?
- Leadership: Known for a motivational management style that encourages team cohesion and high performance, leading to a 25% reduction in staff turnover.
- Operational Improvements: Successfully implemented a new training program that improved service efficiency by 20% and spearheaded initiatives that reduced food waste by 30%.
- Client Satisfaction: Drove client-centric improvements resulting in a 15% increase in positive feedback from clients.
Areas of expertise
- Operational Efficiency: Proven track record in optimizing operational workflows, enhancing food service quality, and ensuring compliance with regulatory standards.
- Team Leadership and Training: Skilled in managing large teams, providing training, and boosting employee retention and job satisfaction.
- Stakeholder Engagement: Effective at building and maintaining relationships with key stakeholders, including educational partners and senior management.