Retail Operations Manager

Ref: AS4616017

London, United Kingdom

£70,000

• Permanent
• Retail Operations
• Store Openings
• Inventory Accuracy

About the candidate

A commercially minded retail operations professional with over five years’ experience supporting fast-moving retail environments across physical, seasonal and digital channels. They have a strong track record in coordinating store openings, pop-up activations and day-to-day operations, working closely with internal teams, creative functions and external suppliers to keep projects moving smoothly.

Available for a permanent role and able to start in two weeks, they would suit a growing retail business looking for someone organised, proactive and confident managing multiple priorities while keeping customer experience and operational efficiency front of mind.

What makes them great?

• Customer engagement focus: Helped deliver retail events that increased customer engagement by around 30% through strong coordination and brand-standard execution.
• Proven project delivery: Successfully supported the launch of six new retail locations, delivered on time and within budget across key markets.
• Process improvement mindset: Contributed to around 20% improvement in inventory accuracy through better stock and logistics processes.

Areas of expertise

• Retail activations and store launches: Experienced in coordinating pop-up stores, seasonal campaigns and new location openings from planning through to delivery.
• Operational coordination: Confident managing logistics, staffing, stock allocation and supplier communication across varied retail channels.
• Retail KPI improvement: Strong understanding of customer engagement, inventory accuracy and operational performance measures.