Retail Operations Manager

Ref: AS5867785

London, UK

£95,000

• Permanent
• Retail Operations Improvement
• Store Launches & Relocations
• Cross-Functional Project Delivery

About the candidate

A commercially minded retail operations professional with over six years’ experience supporting complex operational initiatives across fast-paced retail environments. They bring strong experience across store relocations, renovations, new concept launches and process improvement, with a steady focus on improving customer experience, operational efficiency and profitability.

Collaborative and adaptable, they are confident working with cross-functional teams and senior stakeholders to deliver change. Their background combines hands-on project coordination with data-led analysis, making them well suited to a permanent role focused on optimising retail operations across multi-site or regional environments.

What makes them great?

• Delivers measurable savings: Helped streamline retail processes and improve customer experience, contributing to around a 15% reduction in operational costs.
• Supports successful store launches: Played a key role in launching new store concepts that helped increase foot traffic by around 20% in the first quarter after launch.
• Improves operational performance: Analysed data and recommended changes that increased productivity by around 10%, while also supporting better inventory management and waste reduction.

Areas of expertise

• Retail Operations: Experienced in supporting store relocations, renovations and operational projects aligned to wider commercial goals.
• Project Coordination: Skilled in managing stakeholders, timelines and cross-functional activity to keep key initiatives moving smoothly.
• Process Improvement: Confident using operational data to identify inefficiencies, improve productivity and support better decision-making.