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Sales Account Manager

Ref: 600132

East Midlands, UK

£40,000

  • Permanent
  • Strategic Account Management
  • Customer Relationship Excellence
  • Operational Efficiency

About the candidate

A committed and results-oriented sales professional brings over 5 years of comprehensive experience in the sales industry. This candidate is adept at building confident, effective communication channels across all organizational levels, optimizing processes, and driving continuous improvements. They are very keen on taking on additional responsibilities and facing new challenges to support organizational growth and further their career development. With a solid background and a rich mix of skills in customer relations and strategic account management, they are positioned to thrive in a permanent role that leverages their dedication to achieving sales excellence and customer satisfaction.

What makes them great?

  • Revenue Growth: Successfully increased account revenue by cross-selling and maximising the profit margins.
  • Operational Efficiency: Enhanced team productivity and efficiency by analysing statistics and implementing strategic changes.
  • Customer Satisfaction: Achieved the lowest call waiting times and effectively resolved escalated service issues promptly.

Areas of expertise

  • Leadership: Proven ability to provide direction and inspire a team, ensuring high levels of performance.
  • Customer Relationship Management: Skilled in nurturing strong, enduring relationships with clients, enhancing customer satisfaction and retention.
  • Strategic Planning: Expert in developing strategic plans to penetrate markets, increase revenue, and enhance profitability.