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Sales Admin Manager

Ref: AS5693166

Manchester, UK

£45,000

  • Permanent
  • Sales Operations Leadership
  • Process Improvement
  • Customer Service Management

About the candidate

An experienced sales administration and operations leader with a strong track record across technology, logistics and wholesale environments. They have led teams of up to 10, improving day-to-day sales admin processes, order handling and customer service performance while building strong relationships across sales, fulfilment and wider operational teams.

They are a proactive, people-focused manager who enjoys creating a positive team culture, coaching individuals and finding practical ways to improve service delivery. Available for a permanent role and able to start in around 2 weeks.

What makes them great?

  • Delivers measurable efficiency gains: Improved sales administration efficiency by around 30% through better processes and performance tracking.
  • Speeds up operational workflows: Reduced processing time by around 20% in a busy logistics environment by streamlining daily workflows.
  • Improves fulfilment and customer experience: Contributed to an approximate 15% increase in order fulfilment speed while supporting stronger customer engagement.

Areas of expertise

  • Sales Administration & Order Management: Strong background in managing sales support processes, CRM accuracy, order processing and customer updates.
  • Team Leadership & Coaching: Experienced in leading operational teams, improving performance through training, development and clear communication.
  • Process Improvement: Skilled at reviewing workflows, introducing performance metrics and streamlining activity across cross-functional teams.