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Sales Operations Manager

Ref: AS1931176

Ballymena, UK

£55,000

  • Permanent
  • Process Efficiency
  • Customer Satisfaction
  • Data-Driven Decision Making

About the candidate

The candidate is a seasoned Sales Operations Manager with extensive experience in the manufacturing sector, particularly in technical sales. Their career has been marked by roles that required adept coordination of cross-functional teams, ensuring that sales operations align seamlessly with company goals for superior service delivery and customer satisfaction. They have a track record of driving process improvements and efficiency enhancements in fast-paced environments, backed by a solid foundation in sales management.

Throughout their career, the candidate has demonstrated a proactive approach to sales operations, consistently analysing data to implement effective strategies. Their interpersonal skills have enabled them to forge strong relationships across all levels of an organisation and with external clients, ensuring cooperative and productive work environments. Known for their ability to thrive under pressure, they are always keen on embracing challenges that foster continuous professional growth and improvement.

What makes them great?

  • Process Efficiency: Achieved a 20% increase in operational efficiency by streamlining sales processes at a regional manufacturing company.
  • Customer Satisfaction: Developed a customer request tracking system that reduced response times by 30%, significantly enhancing customer experience at a national vehicle supplier.
  • Data Analysis: Improved sales reporting and forecasting accuracy by 15% through meticulous analysis and collaboration with sales and finance teams at a mid-size logistics firm.

Areas of expertise

  • Sales Team Leadership: Managed technical sales teams in the manufacturing sector, ensuring alignment with broader business objectives and superior customer service.
  • Process Optimisation: Skilled in designing and implementing processes that enhance operational efficiency and customer satisfaction in sales contexts.
  • Performance Analysis: Experienced in analyzing sales data to drive strategic decision-making and improve sales outcomes.