We're aware of a global phishing scam impersonating employees via email, WhatsApp and Telegram, but no Cast UK systems have been breached.
Find out how to protect yourself here.
View all candidates

Sales Service Manager

Ref: AS7406813

Derby, United Kingdom

£55,000

  • Permanent
  • Strategic Sales Planning
  • CRM System Enhancement
  • Operational Efficiency

About the candidate

A dynamic and highly experienced Sales Service Manager with a 6-year tenure thriving in after-sales management, largely within the competitive packaging sector. This candidate possesses a strong technical acumen compounded by practical use of SAP and CRM systems, making them a powerhouse in steering service sales and fortifying customer connections. Notably proactive in their approach, they excel in direct customer interactions, adept at crafting bespoke solutions tailored to client challenges which have hugely improved service revenue and client retention rates.

What makes them great?

  • Achieved a 20% increase in annual service revenue through effective negotiation and sales strategy implementation in a national setting.
  • Implemented a new CRM system which improved lead conversion rates by 30%, illustrating technical prowess and strategic thinking.
  • Expert at enhancing operational efficiencies and customer service strategies leading to substantial increases in sales projections accuracy and service-related revenue.

Areas of expertise

  • CRM and SAP Systems Proficiency - Demonstrating adept handling and maximisation of CRM and SAP systems to enhance lead conversion and customer relationship management.
  • Strategic Sales Planning - Expert in formulating and executing sales strategies that significantly boost service revenue and customer retention.
  • Client Relations and Contract Negotiation - Skilled in building and maintaining strong client relationships, alongside negotiating contracts that meet both company and client needs effectively.