Senior Account Manager

Ref: AS9643732

Runcorn, England

£45,000

• Permanent
• Strategic Account Growth
• Pharmaceutical And Nutraceutical Sectors
• High-Value Customer Relationships

About the candidate

A commercially focused account management professional with over five years’ experience across the pharmaceutical and nutraceutical sectors. They have built strong relationships with high-value customers, supported strategic growth plans and worked closely with internal teams to make sure client needs are understood and delivered against.

They bring a confident mix of negotiation, customer advocacy and commercial thinking, with experience mentoring team members and leading cross-functional activity. They would suit a business looking for someone who can strengthen key accounts, spot growth opportunities and keep customers engaged for the long term.

What makes them great?

• Delivered strong revenue growth – Increased overall account revenue by 30% through targeted account strategies and senior stakeholder engagement.
• Improved renewals and upsell opportunities – Drove a 20% uplift by focusing on strategic growth initiatives and deeper customer relationships.
• Customer-led approach – Used market insight and customer feedback to improve satisfaction, strengthen engagement and support better commercial decisions.

Areas of expertise

• Strategic account management – Experienced in managing key customer portfolios across pharmaceutical, nutraceutical and contract manufacturing environments.
• Commercial negotiation – Skilled in executive-level relationship building, service-led negotiations and developing tailored account strategies.
• Cross-functional collaboration – Works well with product development, marketing and sales teams to turn customer feedback into practical improvements.