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Senior Customer Account Manager

Ref: AS9015193

Kingston upon Thames, UK

£35,000

  • Permanent
  • Strategic Negotiation
  • Revenue Growth
  • Team Leadership

About the candidate

The candidate is a highly accomplished Senior Customer Account Manager with over five years of specialised experience within the food and beverage sector. Their expertise spans customer relationship management, strategic negotiations, and category management. They have consistently demonstrated an ability to enhance revenue and profitability through skills in shopper marketing, effective communication, and robust trade agreement negotiations.

With a noted proficiency in fostering strong, enduring relationships with significant customers, the candidate thrives in dynamic, collaborative environments. Their track record showcases substantial contributions to market share expansion and sales growth, particularly through team-centric leadership in cross-functional initiatives. They are passionate about leveraging their skills to drive business objectives while maintaining paramount levels of customer service excellence.

What makes them great?

  • Proven Revenue Growth: Directly contributed to a 20% increase in annual sales revenue through strategic account management and innovative promotional strategies.
  • Team Leadership and Collaboration: Effective leader and collaborator, known for working seamlessly with cross-functional teams to achieve business objectives and launch new products successfully.
  • Problem-solving Abilities: Demonstrated capability in preemptively addressing challenges and optimising trade term compliance, boosting customer satisfaction.

Areas of expertise

  • Customer Relationship Management: Expert in curating and maintaining pivotal customer relationships, driving substantial business growth and retention.
  • Strategic Negotiation and Category Management: Skilled in negotiating trade agreements that enhance profitability and in executing category management strategies aligned with consumer demands.
  • Shopper Marketing and Promotional Planning: Proficient in developing and implementing effective marketing and promotional strategies to maximise product visibility and sales.